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  • Remote & eNotary FAQ block
Please excuse our site and file changes as we transition to Secretary Fontes.

Remote & eNotary FAQ block

What is Remote Notarization?

Remote notarization is when a signer personally appears before the notary at the time of the notarization using audio-visual technology over the internet instead of being physically present in the same room.

How does Remote Notarization work?

The signer will contact a notary or a Remote Online Notarization (RON) service provider. The signer’s document is usually in electronic format and is uploaded onto the RON platform. The signer’s identity is verified according to the requirements set forth in Arizona Administrative Rules. The notary and the signer communicate using audio visual technology. Once the signer’s identity has been verified and all other requirements completed, the signer and the notary sign the documents electronically and the notary affixes an electronic seal. The RON platform creates an electronic journal entry and records the notarization using audio visual technology.

What is Electronic Notarization?

Electronic notarization involves documents that are notarized in electronic form and the notary and document signer sign with an electronic signature. All other elements of a traditional, paper notarization apply including the requirement for the signer to physically appear before the notary.

How does Electronic Notarization work?

The document to be notarized must be in an electronic format. The signer and the notary meet in person. Notary verifies the identity of the signer by traditional means, i.e., drivers license, identification card, etc. Signer signs the electronic document with an electronic signature. Notary signs the notarial certificate with an electronic signature and affixes electronic seal.

Is the Secretary of State providing training for Electronic and Remote Notarization?

The Secretary of State will provide information on the application process and the requirements for same. The vendor that the notary selects for their electronic/remote notarization platform will provide training to the notary for their system.

Can we charge the customer more for electronic or remote notarizations?

No, you may not charge more for electronic or remote notarizations than for traditional notarizations. Per Notary Rules, notary fees shall be from "No charge up to a maximum of $10.00 per notarial act". This includes electronic and remote online notary fees.

Will I need to purchase an additional bond?

No additional bond is required at this time.

Can I perform remote notarizations for someone that is in another country?

Yes, you can perform a remote notarization for someone that is in another country so long as you (the notary) are physically located in the state of Arizona.

Can I be commissioned as electronic notary if I don’t have a current notary commission, and don’t want a regular notary commission?

You cannot be commissioned as an electronic notary if you do not have a current notary commission. You must first become a traditional notary, then apply to become an electronic notary.

Can I perform remote notarizations for someone that is in Arizona, while I’m on vacation on another state?

You cannot perform a remote notarization for someone that is in Arizona while you are located out of the state of Arizona. You can only perform a remote notarization while you are physically located in Arizona.

How soon can I be commissioned as an electronic notary?

Upon receipt of your application and verification of accuracy, the Secretary of State’s Office will generate and email you an “E-notary/RON Request” which must be printed, signed, and returned. Once we receive the signed request, your commission certificate will be sent to you via email. The entire process will take one to two weeks.

How will I be notified that I have been approved to hold an electronic or remote notary commission?

You will receive an email with a link to your approved application and a link to your commission certificate.

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