Help America Vote Act (HAVA)

Elections Division Response to COVID-19 – In-person services are by appointment only.

  • Our number one goal is to keep the public and our employees safe
  • The situation related to COVID-19 is rapidly developing, as is the response from this office and the state. Please check back regularly for updates
  • We are committed to providing continuity of services while reducing exposure risks
  • Meeting statuory obligations by processing lobbying and campaign finance filings, circulator applications, and responding to inquiries related to these topics. Contact information is as follows: [email protected], [email protected], [email protected], [email protected] or [email protected]
  • The Election Services team is available to answer voter registration and election-related questions. The quickest way to receive a response is by sending an email to: [email protected]
  • Public records requests are also still being fulfilled, however it may take longer than usual to process.

  • We will not have in-person services available until further notice.
    • To apply for a recall, initiative, or referendum serial number, please make an appointment by emailing [email protected].
    • To come in-person for a lobbyist filing, please email [email protected] to make an appointment.
  • For assistance with any other election-related service, please email us. 

Call 1-877-THE-VOTE or 602-542-8683. Please note there may be a delay in responding to calls and emails.

La respuesta de la División Electoral a COVID-19 – Suspendiendo temporalmente todos los servicios en persona, mientras manteniendo las responsabilidades constitucionales y legales

  • Nuestro objetivo número uno es mantener al público y a nuestros empleados seguros
  • La situación relacionada con COVID-19 se está desarrollando rápidamente, al igual que la respuesta de esta oficina y del estado. Por favor, revise este sitio web frecuentemente para actualizaciones
  • Estamos dedicados a continuar nuestros servicios mientras reduciendo los riesgos de exposición
  • Estamos cumpliendo con las obligaciones de estatutario. Estamos procesando presentaciones de cabildeo y financiamiento de campañas, solicitudes de circuladores y respondiendo a consultas relacionadas con estos temas. La información de contacto es la siguiente: [email protected](el enlace para mandar un correo electronico), [email protected] o [email protected]
  • El equipo de Servicios Electorales esta disponible para responder al registro de votantes y preguntas relacionadas con las elecciones. La forma más rápida de recibir una respuesta es enviando un correo electrónico a: [email protected]
  • Las solicitudes de registros públicos también se están cumpliendo, sin embargo, puede tardar más de lo habitual en procesarse.

  • No tendremos servicios en persona disponibles hasta nuevo aviso.
    • Solicitud de presentación de candidatos o iniciativas
      • Los dos tipos de presentaciones se pueden mandar por correo a nuestra oficina:

        1700 W. Washington St., séptimo piso

        Phoenix, AZ 85007
      • Visite nuestro Sitio web de presentacion de candidatos para obtener más detalles sobre el proceso de presentación de candidatos
    • Para obtener ayuda con el cabildeo, el financiamiento de campañas o cualquier otro servicio relacionado con las elecciones, envíenos un correo electrónico.

  • Asistencia en preparando para presentar la documentación de la nominación de candidatos
  • Registro de circuladores y otras preguntas relacionadas
  • Solicitudes para iniciativas, retiros y de referéndum
  • Campaign finance inquiries
  • Registro de cabildeo y consultas relacionadas
  • Registro de votante y preguntas de las elecciones
  • Uniformed and Overseas Citizen Absentee Voting Act inquiries
  • Solicitudes de registro público
    • Complete el forme y entréguelo

Llame al 1-877-THE-VOTE o 602-542-8683. Por favor, tenga en cuenta que puede haber un retraso en la respuesta a las llamadas. Mande un correo electrónico para una respuesta más rápida.

Help America Vote Act (HAVA) Complaint Form and Procedures

HAVA Elections Complaint Form - English | Spanish

What is a HAVA Complaint?

Under the Help America Vote Act (HAVA) of 2002, 52 U.S.C. § 21112, voters are entitled to certain rights and protections when voting in the United States. Among them, voters have the right to receive instructions for how to vote their ballot, verify that their ballot was counted as cast, make changes or corrections to their ballot before it is cast, and vote using accessible voting machines. A HAVA complaint may be filed if a violation has occurred; is occurring; or is about to occur.

What are examples of a valid HAVA Complaint?

  • A voter is not permitted to vote a provisional ballot.
    • A voter must be provided the opportunity to vote a provisional ballot even when the voter does not appear on a signature roster, is in an inactive status, has changed their name, moved within the same county, moved out-of-precinct, or received but did not return a ballot-by-mail. However, the voter may be required to provide identification to poll workers, or sign that they are eligible to vote in a particular jurisdiction. If the voter moved and did not update their registration, then poll workers may also instruct the voter to travel to the correct polling location for the new address.
  • A polling location does not provide an accessible voting system.
    • All polling locations must have an accessible voting system that ensures voters with disabilities can cast their vote privately and independently. Voters with disabilities may request assistance from workers at the polling place who have been trained to use the accessible voting machine or may bring someone to help them vote. 

How do I file a HAVA Complaint?

Access the Election Administrative Complaint Form and type or print all information on the form. You may also indicate if you wish the Office of Administrative Hearings to conduct a hearing on the record. The form must be notarized and returned within sixty days from the date of the alleged violation. Completed forms should be mailed to: Election Services Division, 1700 W. Washington, 7th Fl., Phoenix, Arizona 85007.

I still have questions, who can I contact?

For more information, call toll-free (in-state): 1-877-THE VOTE (1-877-843-8683); or 602-542-8683. TDD # 602-255-8683.

HAVA Hotline on Election Day

The Arizona Center for Disability Law will run a hotline to address any election concerns for persons with disabilities. The ACDL also will file Help America Vote Act (HAVA) complaints.

Call: 602-274-6287 or 1-800-927-2260
7:00 AM – 7:00 PM on Election Day