ACP Services & COVID-19 Updates
The Address Confidentiality Program continues to provide essential services with participant communication, mail forwarding, and stakeholder communication as their top priority. https://azsos.gov/services/acp
- For Address Confidentiality Program Application Assistants: this page https://azsos.gov/services/acp/application-assistants/training will be updated as new information becomes available
El Programa de Confidencialidad de Direcciones continues to provide essential services with participant communication, mail forwarding, and stakeholder communication as their top priority. https://azsos.gov/services/acp
- Para Asistentes de la Aplicación del Programa de Confidencialidad de Direcciones: esta página https://azsos.gov/services/acp/application-assistants/training sera actualizada cuando nueva información se actualizará cuando haya nueva información disponible
At ACP, the safety of our participants, Application Assistants, and staff members is our top priority, and we take the health and well-being of every person very seriously. With the impact of the COVID-19 community spread, the ACP is doing everything we can to ensure uninterrupted services.
The Address Confidentiality Program continues to provide essential services with participant communication, mail forwarding, and stakeholder communication as our top priority.
- For Address Confidentiality Program Application Assistants: this page https://azsos.gov/services/acp/application-assistants/training will be updated as new information becomes available.
- For ACP Participants: this page will be updated as new information becomes available.
Currently, the ACP is operating as usual. We will provide any updates or changes as we receive them on our - Website and in recorded messages on the ACP phone line at (602)542-1653.
Thank you in advance for your understanding and patience.
UPDATES
UNEMPLOYMENT BENEFITS:
For ACP participants applying for Unemployment Benefits, you must list your own phone number when filing an Unemployment Insurance claim. This is so DES can contact you directly. Please do not use the ACP phone number as this will cause a delay in DES being able to speak to you. If you have questions related to filing an Unemployment Insurance claim, please check the UI FAQ webpage here: https://des.az.gov/services/employment/unemployment-individual/how-do-i-and-frequently-asked-questions .
HELPFUL TIPS
When a UI benefits specialist calls, they need to be able to leave you a message with instructions on next steps.
- Make sure your voicemail is set up
- Check it regularly to ensure your mailbox is not full
COVID 19 RESOURCES TO HELP STAY SAFE AND HEALTHY
- Arizona Together: Phone: 211 - Website: https://arizonatogether.org/
- AZLAW Phone: 1-866-611-6022 - Website: https://covid19.azlawhelp.org/
- DES Services Related to COVID-19 - Website: https://des.az.gov/services/coronavirus
- COVID-19 (CORONAVIRUS PANDEMIC) INFORMATION AND REFERRALS
- If you need assistance finding food, paying house bills, accessing free childcare, or other essential services, dial 2-1-1 or 877-211-8661, search on the homepage of 211Arizona.org or download the 211 Arizona app. Visit des Contact Us page to learn more.
- Arizona Relay callers, dial 7-1-1 or 800-367-8939 and ask for 877-211-8661.
- Arizona Sexual and Domestic Violence Programs: https://www.acesdv.org/arizona-programs-covid-19-updates/
